HELP CENTER & FAQ
Course CreationShowing 41 results
Can I export my course and questions?
Yes, in the create-course section, select Export from the drop downs (where you can select between Card, Table view etc). You...(Read more)
Can I monetise / earn money from the course I have created? Can I sell my course?
We offer no direct facility for you to earn real money through either ad sharing or other means. This does not stop you from ...(Read more)
Can I import my course from other sites?
Yes, you can use the Import method to use Memory with your data in the create-course section. Import mode is selectable from th...(Read more)
Course privacy: How do I hide my course from public visibility? Or how do I make my course private, unlisted or with a password?
In the Create section, enter your course and select to edit the course details. From there you can adjust the visibility to one...(Read more)
How many questions should I add to a course? What is the maximum number of questions I can add?
We recommend a minimum of 10 questions per level to have a functional course. A maximum of 200 questions per level is allowed. ...(Read more)
Can I add true / false or yes / no questions?
Yes, for English terms, if you specify either "true" or "false" as the answer (not the question), then the multiple choice answe...(Read more)
What are alternative/additional answers and how can I add them?
Alternative answers allows for questions to have multiple answers. e.g. If a synonym or variant exists for your question, you c...(Read more)
How do I add an image to questions?
Images can be added to any question and can be done during the course creation process by selecting the image icon. From there ...(Read more)
Why do I only see multiple choice questions in smart mode?
When you initially learn questions, they are shown as multiple choice primarily to introduce you to them as our data shows this ...(Read more)
What languages are supported?
Memory currently supports most international languages, including audio and voice input. You can see the list of current languag...(Read more)
Can I use swear words / profanity or taboo subjects in my course?
Memory operates an automated profanity detection system and will generally refuse profane words. Taboo subjects are acceptable,...(Read more)
Can I enter answers without commas?
Yes, if the answer the system wants contains a comma, you may type it without the comma. (e.g. answer "1,000" - "1000" will be ...(Read more)
I see courses with chapters. Can I add chapters to my course?
You can add, edit and link chapters in the edit course screen by clicking the Edit Chapters button. Chapters should be used to ...(Read more)
What purpose do images have with questions?
Images added to questions are shown when the question is served. They can be used either as part of the question itself or to a...(Read more)
My audio is not playing after the character (
We strip audio after the first opening bracket to enable you to use these characters in your text without the speaker reading ou...(Read more)
Can I use HTML tags in my question?
No, for web-security reasons this is disallowed. HTML tags will be shown as raw text.(Read more)
Is it OK to add any type of image to my course?
Our image selector only generates images which are distributed as publicly licensed images and marked as free for commercial or ...(Read more)
Can I download a paper version of my course or print it to study offline?
Yes, visit the course dashboard of the course you have created and click 'Print' and you can create a downloading and printable ...(Read more)
Can I restrict the learning modes on my course?
Yes, as of 14th of May 2020 you can now toggle individual learning modes for all courses. Note that these options may not affec...(Read more)
I have created a great course but no one uses it. Can I boost my course in the search results?
Courses are ranked in order of popularity, current usage and other general trends. Try using the Boost course option in the Sho...(Read more)
Why won't my course work with speaking mode?
One of the main reasons is using English script to write your answers which have a different script. e.g. If your course is ...(Read more)
The multiple choice answers are irrelevant to my course - they make it too easy.
In niche subjects or languages we do not always have enough words or data to populate multiple choice answers to a good standard...(Read more)
Can I add multiple language variations to my course?
No, courses must be assigned a single language pair only.(Read more)
Can I put words in brackets or slashes and allow them to be accepted?
Yes, you can use brackets to add optional characters or notes. Anything entered within brackets (e.g. "delgado(a)" - delgado wil...(Read more)
What is the maximum question / answer length allowed?
2048 characters. Note, questions with long answers (definitions) may not work well in multiple choice mode. If you have very la...(Read more)
Can I type numbers instead of the full word?
Yes, for English questions, you can enter "10" if the answer requires "ten". For numeric answers, you can specify either the di...(Read more)
Speech isn't working very well - any tips?
If doing a foreign language, it is important to spell the words correctly with the proper accents to ensure our system can recog...(Read more)
What is the benefit in adding a description and image to my course?
Course images and descriptions aid others in finding your course. This may be useful to you if you want others to use your cour...(Read more)
The images are too small - images I have assigned to questions / flashcards are not big enough.
You can adjust the default size of image questions by clicking (from in-game): 1) Settings, 2) Visual settings, 3) Drag the slid...(Read more)
I deleted a level or chapter accidentally. I lost my questions / broke my course. Can you help restore it?
Unfortunately, this is not possible. As a design decision, all questions are DELETED from the database when you remove a chapte...(Read more)
Can I use past exam papers or copyrighted images in my course?
You may use copyrighted material or past exam paper in private courses only - please do not set the course to public visibility ...(Read more)
How do automatic translations work? What does the translate button do next to questions and answers?
For language courses only: You can use the automatic translation button to generate multiple translations for your answer autom...(Read more)
What are course subjects? How do I add my course to the subject or course topic listings?
In the create course screen, under course settings, you can add subjects/topics to your course. Specifying course subjects has ...(Read more)
What are variants / alternative answers?
You can add additional answers which will be accepted as correct. e.g. If your answer is 'hello' and you also want 'hi' to be ac...(Read more)
How do course star ratings work?
Enabling course ratings allows other users to rate your course on a 5-star system from the course dashboard. Higher rated cours...(Read more)
How do I add audio to my questions? Can I add custom audio?
For most languages, all questions and answers are automatically read aloud by our default speakers (unless you disable audio). Y...(Read more)
What is the purpose of levels? How do I add more levels to my course and why should I do this?
If you have lots of questions, it is recommended to split your course into levels. There is a maximum of 200 questions per level...(Read more)
How do I allow other users to edit my course? How do I add another course administrator?
You can add additional course administrators who can edit, add to, or delete questions and levels from your course. Under settin...(Read more)
Can I transfer or move my questions to another level?
There are two ways of moving questions: 1) The Question Transfer function In the create course area, click the transfer button...(Read more)
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