What are capacities that Friedman believes 21st century workers must have

1. must be constantly engaged in learning 2. cultivare a passion for, & curiosity about life 3. expand their capacity to work collaboratively 4. balance analytical thinking with creative energy a.) the capacity to cope w change & tolerate ambiguity b.) the ability to acquire & use occupational info effectively c.) the ability to adjust quickly to changing work demands d.) working knowledge of technology