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level: Usability Tools - Standard Surveys

Questions and Answers List

level questions: Usability Tools - Standard Surveys

QuestionAnswer
What are some standard survey techniques and their pros and cons-
Describe the SUSStandard Usability Scale Common 10 item, 5 point likert scale Items weighted in terms of both negative and positive responses 80% SUS score or above indicates high usability
Pros and cons of SUS and other scalesPros Cheap Easy to understand Quick to use Can be computerised Benchmarked Cons Simplistic and often used in an overly simple way Best used with multiple measures