level: Level 1: it's common sense!
Questions and Answers List
level questions: Level 1: it's common sense!
| Question | Answer |
|---|---|
| T | Ticket |
| HT | Host Ticket |
| GT | Guest Ticket |
| TT | Ticket Topic |
| L | Listing |
| RESO | Reservation |
| RC | Resolution center |
| WF | Workflow |
| WT | Warm Transfer |
| HIW | How it works |
| MT | Message thread |
| DOB | Date of birth |
| ATO | Account Take Over |
| TOS | Terms of Service |
| Note on reservation page, payment, or payout page that denotes a specific action or status, as confirmed by and Admin Support Ambassador | Admin flag |
| User who has been blocked from having full access to their account to communicate with other users or book/accept reservations. This is generally caused by the user violating our Terms of Service. | Ghosted User |
| A process that requires a guest to complete verified ID before a reservation is confirmed | Checkpoint |
| EMEA | Europe, Middle East and Africa |
| NA | North America |
| APAC | Asia Pacific |