PROBING QUESTIONS
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PROBING QUESTIONS - Leaderboard
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| 🇬🇧 | 🇬🇧 |
| If they have internal IT department OR Outsource to MSP | Do you feel they have the bandwidth to handle all aspects of your IT operations Any areas they could use extra support? Any areas they could benefit by complimenting them with specialized engineers for projects like (cloud, compliance, lab networks and equipment, etc…) |
| If they have NO IT department or MSP | Are your non IT employees handling everything? Do you feel that is taking away time from focusing on your core business? Have you reached a point where you feel it would be beneficial to take that burden off them? |
| Startup Questions | What does your current IT foundation look like? Who set it up? What type of cybersecurity solutions do you have in place currently? When do you expect to add new employees? Rate of growth |
| Questions you can ask all of them | Where does IT rank among your priorities? Where does cybersecurity rank among your priorities? What are you looking for in an IT provider? What IT challenges are you facing? What aspects of your IT could use improvement? Any special projects coming up? (Cloud, Compliance) |
| What is most important to you in an IT Provider | Expertise, Experience, Credentials OR Cost? |