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level: Internal Organization Environment

Questions and Answers List

level questions: Internal Organization Environment

QuestionAnswer
Responsible for making goods to meet the customer's orders,to the standards expected and in a safe wayKey functional area of a business; Production
Responsible for identifying customer requirements, and developing plans to satisfy these requirementsKey functional area of a business; Marketing
Responsible for finding the financial information for a companyKey functional area of a business; Finance
Responsible for managing and motivating people in an organizationKey functional area of a business; Human Resources (HR)
Responsible for carrying out research into new products ad processes, and developing prototypes into finished products that work effectively in the market. Their main objective is to keep a business abreast with- and at the leading edge of- new developments in the industryKey functional area of a business; Research and Development
An early version, sample or model of a product, built to test the effectiveness of the product concept and to learn from failures to improvePrototype
Grouping individuals on the basis of the role or purpose each performs in the organizationFunctional Area
A leader who is expected to organise people, resources and finances by setting up systems and procedures in a logical and efficient wayManager
The process of bringing the factors of production(human and non-human) together to ensure organizational goals are achievedManagement
A detailed proposal(usually set out in writing) for achieving somethingPlan
Determining what is to be done and taking the necessary steps to accomplish itFunction of management; Planning
The process of bringing together all the resources such as capital, labour and technology in such a way that the goals of the organization can be metFunction of management; Organizing
the process of influencing, guiding the work process, and motivating the employees to get the various tasks completed in an effort to achieve the goals of the organizationFunction of management; Directing/supervising/leading
Supervising the running of things; setting in place controls that determine how activities will take place controls that determine how activities will take place, which make sure things are done in the expected wayFunction of management: Controlling
Steps and procedures for supervising the running of somethingControls
Bringing together the various elements of a plan or on organization in such a way that they work together harmoniouslyFunction of management; Coordination
Handing over responsibility to others for carrying out specified tasks and activitiesFunction of management; Delegating
The process by which workers are encouraged or influenced to take the right action through incentivesFunction of management; Motivating
The number of people he/she manages or supervises directlySpan of Control
Shows the lines of responsibility in an organisationChan of Command
Those who are responsible for managing people directly below themLine managers
The ability to motivate or influence others to work constructively towards the effectiveness and success of the organizationLeadership
The direction and controlling of the employees to achieve principles or values that have been identifiedManagement
Managers are...Task-oriented
Leaders are...People-oriented
It is said that leaders possess...Followers
It is said that managers possess..Subordinates
In a managerial sense, it means to be open and ethical about situations; admitting one's mistakesCharacteristic of a good leader; Honesty
When an individual has the ability to adapt to changing situationsCharacteristic of a good leader; Flexibility
Having the vision to break out of the norm and aim for greater thingsCharacteristic of a good leader; Focus
the ability to trust their superior to make sound decisionsCharacteristic of a leader; Trustworthiness
Possessing the knowledge to think logically, analyse accurately and interpret problems clearlyCharacteristic of a good leader; Intelligence
The leadership style in which the leader has the absolute authority on all mattersAutocratic(authoritarian) Leadership
The leadership style in which the leader will consult his/her subordinates which making a decisionDemocratic(participative) Leadership
In this style of leadership the leader gives limited direction to the subordinate workersLaissezz-faire(free rein) Leadership
a serious disagreement or argumentConflict
An association of employees that has been formed to protect and promote the interests of its members and to achieve other jointly agreed aimsTrade Union
The ability of a person to motivate o influence others to work constructively towards the success of a businessLeadership